A Company’s website is not often looked at when implementing a CRM solution or CRM processes, but it represents a major facet of the relationship that a company has with its customers.  The website is the public face of every company, and represents a major entry point to customer communications and relationships.  Yet the corporate [...]

I came across an article today on how many people are not making the most of Email Marketing.  This struck me as true and very accurate.  The typical email marketer creates good content, and blasts it off to everyone in their list.  While the article touches on targeted content, triggers, and other topics of note, [...]